At Twisted Pixels, we are committed to protecting your privacy. This Privacy Statement outlines how we collect, use, disclose, and protect information you provide to us. By using our services or visiting our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect different types of information depending on how you interact with us, including:

• Personal Information: Name, email address, phone number, and other contact details provided directly by you.
• Usage Data: Information about how our website and services are accessed and used, including IP address, browser type, device information, and pages visited.
• Payment Information: For transactions, we may collect payment details, billing address, and other financial information necessary for processing payments.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Services: We use personal data to deliver and support our services.
• To Improve Our Services: Usage data helps us analyze and improve the functionality and user experience of our website and services.
• For Communication: We may contact you regarding project updates, service announcements, and other relevant information.
• For Marketing: With your consent, we may use your information to inform you about promotions, services, or events that may interest you.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties except:

• Service Providers: We may share your data with trusted third parties to help us provide and improve our services (e.g., payment processors, analytics providers).
• Legal Requirements: We may disclose your information if required by law or to protect our rights.

4. Data Security

We take reasonable measures to protect your data. However, please note that no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though some features of the website may be affected if cookies are disabled.

6. Your Rights

Depending on your location and applicable laws, you may have certain rights over your personal data, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct your information if it is inaccurate.
• Deletion: Request the deletion of your personal data under certain circumstances.
• Objection: Object to or restrict the processing of your data in certain situations.

To exercise any of these rights, please contact us using the contact information below.

7. Changes to This Privacy Statement

We may update our Privacy Statement periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your data.

8. Contact Us

If you have questions about this Privacy Statement or your data, please contact us at:

• Email: info@twistedpixels.co.za
• Phone: +27 15 296 0058